Transformation Projects

Leading hospital and clinic transformations with focus on quality initiatives and operational efficiencies. We have experience with a number of transformations in the clinical settings which include the Emergency Departments, Inpatient Units, Observation Units, ORs, PACU, free-standing ERs, Urgent Cares, and provider practices.

Emergency Department Initiatives

We leverage current hospital's data to drive operational improvements and performance enhancement through the entire ED process. From arrival to the department to when the patient is dispositioned. Frequent focus includes decrease left before treatment completed rates, decrease door to provider times, decrease overall patient length of stay and decreasing the time in dispositioning patients.

Inpatient and Outpatient Initiatives

Utilizing the hospital's current data, we focus on the intake process, multidisciplinary rounds, provider and nursing staffing patterns, patient transitions, discharge process, discharge units, observations units, maximizing discharges times while keeping the readmission rate low,

Patient Experience Initiatives

Patient experience is individually perceived and unique with each patient encounter. The perceptions are often different from the patient, to a family member, to the nurse and to the provider. It is a challenging. Staff and Provider satisfaction is a foundational component to the equation. We have implemented direct and indirect solutions which have been impactful.

Emergency Department Front-End Redesign

Abbreviated Triage, Rapid Medical Exam (RME), Provider in Triage (PIT), Split Flow, Fast Track, Super Track, and Direct Bedding are examples of front-end tactics in redesigning you Emergency Department's front-end.

We work with your staff in determined the best methods to meet your goals. Staff buy-in, department culture, patient expectations, organizational needs, leadership, and the environment are all considerations in determining best approaches at evolving the experience.